Privacy Policy
Effective Date: August 14, 2026
Innovative Mechanical Concepts (“Innovative Mechanical,” “we,” “us,” or “our”)
respects your privacy and is committed to protecting the personal information
you provide when you visit our website,
Home
,
contact us, request services, or otherwise interact with us.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you may have regarding your information.
1. Information We Collect
We may collect information that you voluntarily provide to us, including when you submit a contact form, request information, request service, or communicate with us.
This information may include:
- Name
- Email address
- Phone number
- Company or organization name
- Service or project information
- Information included in messages or inquiries
- Any other information you choose to provide
We may also automatically collect certain technical information when you visit our website, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Referring website or source
- Date and time of visits
- General website usage information
2. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and requests
- Provide estimates, consultations, and services
- Schedule service appointments
- Communicate with customers and prospective customers
- Respond to questions or requests submitted through our website
- Improve our website, services, and customer experience
- Understand how visitors use our website
- Maintain website security and prevent fraudulent or unauthorized activity
- Operate and manage our business
- Comply with applicable legal obligations
If you provide your phone number or email address, we may use that information to communicate with you regarding your inquiry, service request, project, or other business-related communication.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember preferences, and help us analyze how visitors use the website.
Cookies are small text files that may be stored on your device when you visit a website.
We may use different types of cookies, including:
- Essential cookies: Necessary for the website to function properly.
- Analytics cookies: Used to understand website traffic and visitor behavior.
- Functional cookies: Used to remember preferences and improve the user experience.
- Advertising or tracking cookies: Where applicable, these may be used to measure advertising performance or deliver more relevant communications.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.
4. Website Analytics
We may use third-party analytics and website measurement technologies to help us understand how visitors interact with our website.
These services may collect information such as pages visited, approximate location, device information, browser information, referring sources, and website activity.
The information collected through analytics is generally used to understand website performance, improve our content and services, and evaluate marketing efforts.
5. Information Sharing
We do not sell your personal information for money.
We may share information with trusted service providers and business partners when necessary to operate our website, communicate with customers, provide services, process requests, maintain our systems, or perform other legitimate business functions.
These third parties may include providers of:
- Website hosting
- Website analytics
- Contact forms
- Email communication
- Customer relationship management systems
- Scheduling or appointment services
- Information technology and security services
- Marketing and advertising services
We may also disclose information when reasonably necessary to:
- Comply with applicable laws, regulations, legal processes, or governmental requests
- Protect our rights, property, or safety
- Investigate fraud, security issues, or other unlawful activity
- Protect the rights, safety, or security of our customers, employees, or others
- Support a business transaction such as a merger, acquisition, reorganization, or sale of assets
6. Third-Party Websites
Our website may contain links to third-party websites, services, or resources.
We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business and transaction records, resolve disputes, enforce agreements, and comply with applicable legal obligations.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
9. Your Choices
Depending on applicable law, you may have certain rights regarding your personal information.
These rights may include the ability to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Ask questions about how your information is collected or used
- Opt out of certain marketing communications
You may contact us using the information provided below to make a privacy-related request.
We may need to verify your identity before completing certain requests.
10. Marketing Communications
If you provide your contact information, we may contact you regarding your inquiry, requested services, estimates, appointments, or other communications related to our business relationship.
Where applicable, you may opt out of promotional or marketing communications by following the unsubscribe instructions included in those communications or by contacting us directly.
Opting out of marketing communications will not prevent us from sending necessary service-related or transactional communications.
11. SMS Messaging
Innovative Mechanical Concepts may send SMS messages for service-related communications, including service requests, emergency notifications, appointment updates, and customer support.
Message frequency varies.
Message and data rates may apply.
Reply STOP to opt out of SMS messages.
Reply HELP for assistance.
We do not sell or share your mobile phone number or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.
12. Children’s Privacy
Our website and services are intended for businesses, property owners, facility managers, contractors, homeowners, and other adults.
We do not knowingly collect personal information from children under the age of 13 through our website.
If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps to remove the information.
13. California Privacy Rights
If you are a California resident, you may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
Depending on the circumstances and applicable law, California residents may have rights regarding access to, correction of, deletion of, or information about the use of their personal information.
California residents may also have certain rights concerning the sale or sharing of personal information and targeted advertising.
We do not sell personal information for monetary consideration. If applicable law provides you with additional privacy rights, you may exercise those rights by contacting us using the information below.
We will not unlawfully discriminate against you for exercising a privacy right.
14. Do Not Track Signals
Some web browsers offer a “Do Not Track” feature. Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals in all circumstances.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable laws.
When we make changes, we will update the “Effective Date” at the top of this page.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.
16. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:
Innovative Mechanical Concepts
9204 E 350 Hwy
Raytown, MO 64133
Phone: (816) 353-3533
Fax: (816) 353-3537
You may also contact us through the contact form available on our website:
Important: This Privacy Policy is provided as general website content and is not legal advice. Before publishing it as the company’s official privacy policy, Innovative Mechanical should have it reviewed by qualified legal counsel, particularly to confirm the company’s actual use of analytics, cookies, advertising platforms, CRM systems, form providers, and any state-specific privacy obligations.