Frequently Asked Questions
Service Area & Availability
What areas do you serve?
We primarily serve Kansas City and surrounding areas including Overland Park, Lee’s Summit, Independence, Blue Springs, Lenexa, Liberty, and Gladstone. If you’re nearby but not listed, feel free to contact us, we may still be able to help.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency service for commercial HVAC customers. Call us anytime, our certified techs are ready to respond when you need them most.
Customer Types
Do you work with commercial clients?
Yes, commercial HVAC and refrigeration is our specialty. We serve facility managers, property managers, general contractors, and business owners across a wide range of industries.
Do you offer residential services?
Yes, our commercial grade service and experience is a great fit also for your home’s needs.
Building & Industry Types
What types of buildings do you work in?
We work in a wide variety of commercial and residential buildings including retail spaces, office buildings, restaurants, medical facilities, industrial warehouses, cold storage, data centers, apartment complexes, and more
Equipment & Services
What kinds of HVAC systems do you service?
We repair, maintain, and install all major commercial HVAC equipment including boilers, furnaces, air conditioners, chillers, pumps, and rooftop package units.
Do you offer preventative maintenance plans?
Yes, we offer custom maintenance plans tailored to your systems and usage. Regular service helps avoid downtime, lowers operating costs, and extends equipment life.
Can you install new HVAC or refrigeration systems?
Absolutely. We provide full installation services for both HVAC and refrigeration systems and can work directly with general contractors or project managers to meet your build schedule and spec.
Working with Innovative Mechanical
Are your technicians certified?
Yes. All of our technicians are trained, certified professionals with experience working in complex commercial environments. They are all required to go through a 5 year apprenticeship.
Can I get a quote before work begins?
Always. We provide upfront pricing and clear communication so you know what to expect before any work is done.
Will the same tech service my building regularly?
Whenever possible, yes. We believe in building familiarity with your equipment and layout so we can work faster, smarter, and prevent problems before they start.